If your printer is out of labels, you will see the below error message:
ZEBRA ZT410 STATUS LIGHT RED UPDATE
If you're printing from your computer with Lightspeed Hub, the status of your printer will also update from Cover open to Connected in Lightspeed Hub and on the Devices page in Retail POS. You should now be able to print labels again. Push the cover closed until both yellow latches snap shut.To fix this error, make sure the cover of your printer is securely shut: If the cover of your printer is open, you will see the below error message in Retail POS: Using a USB hub or a power cord/bar could cause connection issues with Retail POS and Hub.
Note: We recommend connecting your printer directly to a USB port on your computer and directly to an electrical outlet. If you're printing from your computer with Lightspeed Hub, the status of your printer will also update from Disconnected to Connected in Lightspeed Hub and on the Devices page in Retail POS.
To fix this error, make sure your printer is connected correctly: If your printer is disconnected, you will see the below error message in Retail POS: In case your printer still doesn't work correctly, you can also reset it back to its default factory settings. If you're printing from your computer with Lightspeed Hub, the status of your printer will also update in Lightspeed Hub and on the Devices page in Retail POS. Return the printer to your authorised Zebra partner.When printing with your Zebra ZD410, ZD420 or ZD421 label printer, Retail POS is designed to help you troubleshoot the below errors:.Return the printer to an authorised Zebra partner.Įrror 9 Red and Red Green - The printhead or motor has had a critical failure.When it does, the printer will automatically resume operation.Įrror 8 Alternate Green Red - FLASH memory is not programmed. Printing will stop until the printhead cools to an acceptable printing temperature.Press the Feed button to resume printing.Įrror 7 Flashing Amber - The printhead is over temperature.Close the top cover and then press the Feed button to resume printing.Įrror 6 Double Flash Green - The printer is paused.Read More>Įrror 5 Flashing Red - The printhead is open. The printer has sensed the end of the ribbon roll.(Does not apply to Direct Thermal models) Follow the instructions for Loading Roll Media, and then press the Feed button to resume printing.Įrror 5 Flashing Red - The ribbon is out.As soon as all of the data has been received, the status LED will turn green and the printer will automatically resume operation.If the amber light persists, then the printer requires service.Įrror 4 Flashing Green - The printer is receiving data. If this error continues, turn the printer power off for five minutes or more, and then turn on.If this error occurs after you have been printing, turn the printer power off and on, and then resume printing.Įrror 3 Solid Amber - The printhead needs to cool down.When the printer is operating normally, the printer status light will be amber for about 10 seconds before turning green (solid or blinking).Įrror 3 Solid Amber - There is a memory error. If this error occurs right after you turn on the printer, contact an authorized reseller for assistance.Disconnect the printer from the wall outlet for 30 seconds and then reconnect the printer to the wall outlet.Įrror 2 Solid Green - The printer is on and in an idle state.Įrror 3 Solid Amber - The printer has failed its power on self test (POST).Check power connections from the wall outlet to the power supply, and from the power supply to the printer.Interpreting the status light colours and patterns, such as flashing red light, solid green light, solid red light and solid orange/amber light.Įrror 1 The LED is off - The printer is not receiving power.More information can be found by downloading the Zebra GK420D Manual. Regardless of the colour, this status light is on anytime the printer is on. The status indicator light is located on the feed button and indicates the current status of the printer. GK-Series Printer Status Light Details - Applies To Zebra GK420d
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